Shipping Policy

At Nutra, we are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below before placing an order.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days
• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

• Free Shipping on orders above Rs. 3,000.
• A standard shipping fee may apply to orders below the free shipping threshold.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for eligible locations.

Please ensure someone is available to receive the order at the provided address.

Order Tracking

Once your order is shipped, you will receive a tracking number (where available) via SMS, WhatsApp, or email so you can track your shipment.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order.

Nutra is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed Deliveries

While we strive to deliver every order on time, unexpected courier delays may occur. We appreciate your patience and understanding.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact our support team within 48 hours of receiving your package. Include your order number and clear photos of the issue so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, feel free to contact our customer support team.

Email: support@nutraofficial@email.com

WhatsApp: +92 3043019700

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM